Last updated TODO_TERMS_EFFECTIVE_DATETODO_LEGAL_REVIEW
Terms of use
These terms apply to zelio.io. By using the site you accept them. Zelio Inc., operating as Zelio Solutions Group, is a company incorporated in Alberta, Canada.
This is not your service agreement
If you are a Zelio client, the agreement you signed governs our services, including what we deliver, what it costs, response commitments, confidentiality, liability and how either side ends the arrangement. Where that agreement and this page disagree, the agreement wins.
What is on this site
We publish service descriptions, indicative pricing and general information. Prices shown are starting prices. Final pricing depends on the size and complexity of your environment, your compliance requirements and the scope of support, and is confirmed in a written quote after an audit or discovery call.
Nothing on this site is an offer capable of acceptance, and nothing here creates a contract between us. A contract is formed only when both sides sign a written agreement.
Published response times and recovery objectives describe what we commit to in a signed agreement at the relevant service level. They are not promises to the general public, and the recovery time commitment applies only where the stated infrastructure, including a local backup appliance, is in place.
We work to keep the site accurate and current. We do not warrant that every detail is free of error or omission, and we may change descriptions, services and pricing at any time without notice.
Not professional advice
The guidance on this site is general information about technology and security. It is not advice for your specific situation, and it is not legal, accounting or compliance advice. Do not act on it without getting advice that accounts for your circumstances.
Using the site
You may read, print and share these pages for your own business purposes. You may not scrape the site, attempt to access systems or data you are not entitled to, interfere with the site's operation, probe or test its security without our written permission, or use the site to send unlawful or harmful material.
The client login page is for existing Zelio clients. Attempting to access it without authorisation is prohibited.
Our content
The text, design, illustrations, diagrams, logos and code on this site belong to Zelio Inc. or are used with permission. The Zelio name, logo and brand are ours. You may quote short passages with attribution. You may not copy the site or substantial parts of it, or use our brand, without written permission.
Third-party product names mentioned on this site belong to their owners. Naming a product means we work with it, not that the vendor endorses us.
Links to other sites
We link to other sites where it is useful. We do not control them and are not responsible for their content, accuracy or privacy practices.
Liability
We provide this site as it is. To the extent the law allows, Zelio Inc. is not liable for any loss arising from your use of the site or from reliance on information published here, including lost profits, lost data or business interruption.
Nothing in these terms limits liability that cannot be limited under Alberta or Canadian law.
Privacy
Our privacy policy explains what we collect through this site and what we do with it.
Changes
We may update these terms. The date at the top shows when they last changed. Continuing to use the site means you accept the current version.
Governing law
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. The courts of Alberta have jurisdiction over any dispute about this site.