Managed ITBackup & recovery
When the worst happens, you are back in hours, and we have already proved it.
A backup nobody has tested is a hope. We back up your files, mailboxes and servers continuously to a place ransomware cannot reach, restore-test them every month, and put the recovery point and recovery time in writing. Every plan recovers to within 4 hours of work. How fast you are back depends on whether there is a backup appliance in your office.
If any of this is you
- Your backup is an external drive somebody remembers to plug in.
- You assume Microsoft backs up your email. It does not, at least not the way you think.
- The last time something was deleted, it took a week to find out it was gone for good.
- You have never seen a restore actually work.
What is included
Copies you can restore, not copies you can see.
Every layer of your data has a copy somewhere an attacker or a mistake cannot reach, and every copy gets tested.
- Microsoft 365 backup
- Mail, OneDrive, SharePoint and Teams backed up independently of Microsoft. A deleted mailbox or an overwritten file comes back in minutes.
- Workstation backup
- Key laptops and desktops protected, so a stolen or dead machine means a new machine, not lost work.
- Server backup
- Veeam image backups of every server, with a copy off site and offline, out of reach of anything that gets into your network.
- Local backup appliance
- A backup appliance in your office keeps a local copy next to the cloud copy. It is what makes a critical system recoverable in under 8 hours instead of as fast as your internet connection allows.
- Ransomware protection
- Immutable copies that cannot be encrypted or deleted, even by an attacker holding admin rights.
- Recovery testing
- We restore from backup every month and give you the results in writing, including how long it took against your recovery time objective.
- A recovery plan
- Who does what, in what order, and how long each system takes to come back. Kept current and available to you. Scoped per environment.
For your technical lead
- Microsoft 365
- Third-party SaaS backup with point-in-time restore
- Servers
- Veeam Backup & Replication, image-level, application-aware
- Copies
- Local copy for speed, off-site immutable copy for safety
- Testing
- Restore-tested monthly, results reported in writing
- Recovery point
- 4 hours on every plan
- Recovery time
- Under 8 hours for a critical system with a local backup appliance. Cloud-only backup is best effort, because restore speed depends on your internet connection and data volume.
- Larger environments
- Recovery objectives can be tightened for larger environments, quoted after the IT audit.
- Encryption
- In transit and at rest
What you get back, and how fast.
Every plan protects your data to the same point: you lose at most 4 hours of work. How quickly a critical system is running again depends on whether there is a backup appliance in your office.
Cloud-only backup
- Recovery point
- 4 hoursThe same on every plan
- Recovery time
- Best effortRestore speed depends on your internet connection and how much data there is.
Cloud plus local appliance
- Recovery point
- 4 hoursThe same on every plan
- Recovery time
- Under 8 hours for a critical system, with a local applianceRestored from the appliance in your office, not over the internet.
Both lose at most 4 hours of work. Only the appliance commits to a recovery time: under 8 hours for a critical system, with a local appliance.
- Cloud-only backup
- Cloud plus local appliance
Recovery objectives can be tightened for larger environments, quoted after the IT audit.
Response times
- Critical response
- 15 min
Business stopped, security incident. Measured from ticket creation.
How it works
Decide what matters, protect it, then prove it.
The order matters. Backing everything up the same way costs more and still leaves the important systems slow to recover.
Week 1
Map what matters
Every system and data set listed with how long you could live without it. That decides how it is backed up.
Weeks 1–2
Deploy
Microsoft 365, workstation and server backup switched on, with off-site immutable copies.
Month 1, then monthly
Test
We perform a real restore every month, time it against your recovery time objective and report it. If it fails, we fix it before you ever need it.
Every day
Monitor and report
Backups run continuously and every job is checked daily. Failures get a ticket. Your monthly report shows every job and every restore test.
What it costs
Microsoft 365 backup in every package. Servers scoped per system.
Every package backs up Microsoft 365, continuously and restore-tested monthly. Server and workstation backup and a written recovery plan are scoped to what you actually run.
Compare every feature across the three packages- Essential
from $75–95
Microsoft 365 backup included. Server and workstation backup scoped per system.
- Professional
from $125–155
Microsoft 365 backup plus 24/7 threat hunting and dark web monitoring. Server backup scoped per system.
- Enterprise
from $160–190
Adds compliance reporting and a dedicated account manager. A written recovery plan and a local appliance scoped per environment. Quoted after a scoping call, on the same 12-month agreement.
Per user, per month, on a 12-month agreement. Enterprise is quoted after a scoping call. Monthly rates exclude a one-time setup, quoted after the IT audit. Backup storage for larger server estates is scoped per system. Final pricing depends on environment complexity, compliance requirements and support scope, and is confirmed after the IT audit.
Fair questions
Fair questions about backup.
- Microsoft already backs up our email.
- Microsoft keeps the service running. It does not promise to bring back the mailbox you deleted three months ago or the SharePoint library an attacker encrypted. In Microsoft's own terms, your data is your responsibility.
- We have a backup already.
- Good. When did you last restore from it, and how long did it take? If nobody can answer, that is what we fix first.
- How fast can we be back?
- Every plan recovers to within 4 hours of work. Under 8 hours for a critical system with a local backup appliance. Cloud-only backup is best effort, because restore speed depends on your internet connection and data volume. Restoring several terabytes over an office internet connection takes as long as it takes. Restoring from a local appliance does not. Recovery objectives can be tightened for larger environments, quoted after the IT audit.
- What does a ransomware attack actually look like for us?
- With immutable, monthly-tested backups it looks like a bad day: systems restored from clean copies, passwords reset, work resumed. Without them it looks like a negotiation.
Book a free IT audit.
No obligation and no pitch deck. We look at what you have, tell you what is wrong with it, and you decide what to do with that.
- A full inventory of your devices, accounts and licences
- A written list of the security gaps we find
- What your current setup is costing you against a flat per-user rate
Prefer to talk? Get in touch